Last updated: September 2026

1. Acceptance of these Terms

Welcome to yourealty.nz (the Website), operated by You Realty Limited (“You Realty”, “we”, “us”, or “our”). By accessing or using this Website, you agree to be bound by these Terms and Conditions (Terms) and our Privacy Policy. If you do not agree with any part of these Terms, please do not use this Website.

These Terms apply to all visitors, users, and others who access the Website, including prospective buyers, sellers, tenants, landlords, and general browsers.

2. About You Realty

You Realty Limited is a real estate marketing and sales business based in Nelson, New Zealand, operating as YOU. Realty

Where real estate agency work is carried out on this Website (including property listings, appraisal requests, and open home information), that work is performed under the licensing of You Realty Limited, licensed under the Real Estate Agents Act 2008. Individual salespeople and agents referenced on this Website are licensed salespersons under the Real Estate Agents Act 2008 unless stated otherwise. You can verify any salesperson’s licence status on the Real Estate Authority (REA) public register (rea.govt.nz).

Complaints about the conduct of a licensed salesperson or agency may be made to the Real Estate Authority at rea.govt.nz or 0800 367 7472, in addition to any complaint made directly to us.

3. Using this Website

You agree to use this Website only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this Website by anyone else. In particular, you agree not to:

• Use the Website in any way that breaches any applicable New Zealand law or regulation.

• Attempt to gain unauthorised access to the Website, servers, or any systems or networks connected to it.

• Upload, transmit, or distribute any virus, malware, or other harmful code.

• Scrape, harvest, or otherwise systematically extract listing data, images, or content from the Website without our prior written consent.

• Impersonate any person, or misrepresent your affiliation with any person or entity, when submitting an enquiry.

• Use automated means (including bots or scrapers) to access the Website for any purpose without our express permission.

You must be at least 18 years old, or using the Website under the supervision of a parent or guardian, to submit an enquiry, appraisal request, or offer through the Website.

4. Property Listings & Information Accuracy

We take reasonable care to ensure that property listings, descriptions, prices, floor plans, land areas, photographs, video walkthroughs, and other information published on this Website are accurate and up to date. However:

• Property information (including land area, floor area, rating valuations, boundary lines, chattels, and zoning) is frequently sourced from vendors, territorial authorities, LINZ, and other third parties, and while we believe it to be reliable, we do not warrant its accuracy or completeness.

• Photographs, floor plans, and virtual tours are for illustrative purposes only and may not reflect the exact current condition, layout, furnishings, or boundaries of a property.

• Listing prices, availability, and status (e.g. “for sale,” “under offer,” “sold”) may change without notice and the Website may not always reflect the most current status.

• Nothing on this Website constitutes an offer, contract, or guarantee capable of acceptance. Any sale or tenancy is subject to a separate written agreement.

If you are considering purchasing, selling, or leasing a property, you should independently verify all material information (including via a registered valuer, surveyor, LIM report, building inspector, and/or solicitor) before making any decision. This is standard practice in the New Zealand property market and is your responsibility as a buyer or tenant.

5. No Legal, Financial, or Valuation Advice

Content on this Website, including market commentary, blog articles, price estimates, and appraisal tools, is provided for general information only and does not constitute legal, financial, taxation, or valuation advice. You should seek independent professional advice specific to your circumstances before making any property, financial, or legal decision.

6. Intellectual Property

Unless otherwise stated, all content on this Website, including text, graphics, logos, the You Realty brand and trade marks, photographs, video, floor plans, and the design and layout of the Website, is owned by or licensed to You Realty and is protected by New Zealand and international copyright and trade mark laws.

You may view, print, or download material from this Website for your own personal, non-commercial use (for example, to consider a property for purchase), provided you do not modify the content and you retain all copyright and other proprietary notices. You must not reproduce, republish, distribute, or commercially exploit any content from this Website (including listing photography or video) without our prior written consent.

Property photography, floor plans, and video content may be produced by You Realty or its contractors, or supplied by the vendor, and remain subject to copyright even where a property has since sold or the listing has been removed.

7. Enquiries, Submissions & User Content

Where you submit an enquiry, appraisal request, testimonial, review, or other content through the Website (“User Content”), you confirm that the information you provide is accurate and that you have the right to submit it. You grant You Realty a non-exclusive, royalty-free licence to use, reproduce, and display User Content (such as a testimonial) for marketing purposes, unless you tell us otherwise.

We may decline to publish, or may remove, any User Content at our discretion, including content that is false, defamatory, offensive, or breaches these Terms.

8. Privacy

We collect personal information through this Website (for example, through enquiry forms, appraisal requests, newsletter sign-ups, and open home registers) in order to provide our real estate marketing and sales services, communicate with you, and, where you have consented, send you marketing communications.

We handle personal information in accordance with the Privacy Act 2020 and the Information Privacy Principles it sets out, including principles governing the purpose of collection, how we store and secure information, your right to access and correct your information, and limits on how we use and disclose it. Full details of what we collect, why, who we may share it with (including our software and marketing platform providers), and how you can access, correct, or request deletion of your information are set out in our Privacy Policy, which forms part of these Terms.

If you have a concern about how we handle your personal information that we cannot resolve, you may contact the Office of the Privacy Commissioner (privacy.org.nz).

9. Electronic Marketing & Communications

In line with the Unsolicited Electronic Messages Act 2007, we will only send you marketing emails or text messages (such as new listing alerts or newsletters) where you have given consent, for example by signing up on this Website, or where you have an existing business relationship with us and a reasonable expectation of receiving such messages. Every marketing message we send will include a functioning unsubscribe option, our accurate sender details, and will not use misleading headers or subject lines. You may withdraw consent or unsubscribe at any time.

10. Cookies & Analytics

This Website may use cookies and similar tracking technologies (such as Google Analytics, and Meta or Google advertising pixels) to understand how visitors use the Website, improve our services, and deliver relevant advertising, including retargeting past visitors on platforms such as Facebook, Instagram, and Google. You can control or disable cookies through your browser settings; doing so may affect some features of the Website. See our Privacy Policy for more detail.

11. Third-Party Links & Services

This Website may contain links to, or embed content from, third-party websites and platforms (including Trade Me Property, realestate.co.nz, OneRoof, Google Maps, and social media platforms). We do not control and are not responsible for the content, accuracy, availability, or privacy practices of those third-party sites. Your use of any linked third-party website is at your own risk and subject to that site’s own terms and privacy policy.

12. Consumer Rights (Consumer Guarantees Act & Fair Trading Act)

Nothing in these Terms is intended to, or does, limit or exclude any rights you have under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986, and nothing here should be read as us attempting to contract out of those Acts. Where you are acquiring services from us for the purposes of a business, to the extent permitted by law, the parties agree the Consumer Guarantees Act 1993 does not apply. Where you are a consumer, your statutory rights under New Zealand law remain unaffected by these Terms.

13. Liability

To the maximum extent permitted by New Zealand law, and subject to Section 12 above, You Realty excludes all liability for any loss or damage (including direct, indirect, incidental, or consequential loss, and loss of profits, data, or business opportunity) arising out of or in connection with:

• Your use of, or inability to use, this Website.

• Any error, omission, or inaccuracy in property listings or other content on the Website.

• Reliance on any information, valuation, or estimate published on the Website.

• Any interruption, delay, virus, or security breach affecting the Website.

This Website is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, except as required by law.

14. Indemnity

You agree to indemnify and hold You Realty, its owners, employees, and contractors harmless from any claim, loss, or damage (including reasonable legal costs) arising from your breach of these Terms or your misuse of the Website.

15. Availability & Changes to the Website

We aim to keep this Website available and up to date, but we do not guarantee uninterrupted or error-free access. We may modify, suspend, or discontinue any part of the Website, including specific listings, tools, or features, at any time without notice.

16. Suspension & Termination of Access

We may restrict, suspend, or terminate your access to all or part of this Website at our discretion, without notice, if we reasonably believe you have breached these Terms or engaged in conduct that is unlawful or harmful to us or other users.

17. Governing Law & Disputes

These Terms are governed by, and construed in accordance with, the laws of New Zealand. You submit to the exclusive jurisdiction of the courts of New Zealand in respect of any dispute arising from these Terms or your use of the Website.

Before pursuing formal legal action, we encourage you to contact us directly so we can try to resolve any issue. Complaints relating to real estate agency conduct may also be raised with the Real Estate Authority, and eligible consumer disputes under $30,000 may be referred to the Disputes Tribunal of New Zealand.

18. Changes to these Terms

We may update these Terms from time to time to reflect changes in our services, technology, or legal and regulatory requirements. The updated Terms will be posted on this page with a revised “Last updated” date. Your continued use of the Website after changes are posted constitutes your acceptance of the updated Terms.

19. Contact Us

If you have any questions about these Terms, please contact us:

• Email: [email protected]

• Phone: 027 253 3793

• Address: First Class Accounts (Nelson) Limited. 37 Tahunanui Drive, Tahunanui, Nelson 7011